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General terms and conditions

General

By using this website and/or registering as a user presupposes the acceptance of these conditions. By making an order on www.albertlacreu.com you accept our general terms and conditions. All of our prices include VAT. The products are delivered with their order invoice.

Use of its content

Unless expressly authorised by ALBERT LACREU, you cannot copy, publish or use the content of this website in any way.

Divisibility

If any provision of these conditions lacks or goes on to lack validity or is not enforceable according to the applicable right, said provision shall not have effect, only in the extent of said lack of validity, and it shall not affect any other provision of these conditions.

Amendments

Albert Lacreu reserves the right to change the content of this website at any time and without warning.

Ownership of this website

This website is owned by ALBERT LACREU. All of the content, image, text, design and software rights belong to ALBERT LACREU.
All of the elements of this website, including, without limitation, its design and content, are protected by the Intellectual Property and Industrial Property Laws and international treaties concerning Copyrights.

Responsibilities
  1. Albert Lacreu shall not be liable for the information on the website of third parties connected by links with the www.albertlacreu.com website.
  2. Under no circumstances will Albert Lacreu be held liable for any damages arising from or related to the use of this website.
  3. If you breach these conditions or use the content of this website without previous authorisation, you shall compensate Albert Lacreu for any resulting damage.
Applicable legislation and jurisdiction

These General Terms and Conditions are governed by Spanish Law. The parties, waiving any other jurisdiction, submit themselves, at their choice, to the courts in the province of the user’s address to settle any dispute.

Deliveries

Import quota / Customs

Deliveries made outside of Europe may be subject to taxes or other charges as they are imported.
The amount of the charges depends on each country or state. You will have to contact your local customs office if you require more information on possible additional charges.
Albert Lacreu will not be held responsible for additional charges in the recipient country or state of the package.

Problems with the delivery

If, due to reasons outside of Albert Lacreu’s control, the order does not arrive by the estimated delivery date, please contact us via email to support@albertlacreu.com. We will be happy to help.
Note: the orders may arrive after the estimated delivery dates during busy periods (for example, Christmas)

Prices / Payment methods

Prices / Payment methods

The prices that appear on www.albertlacreu.com include the corresponding VAT.
VAT in Spain is 21% on the product and the delivery. You can view the price breakdown in the shopping basket.

Accepted payment methods

Credit/debit card. All credit card payments are handled by STRIPE and we have no access to your credit card data.
PAYPAL. Pay via PayPal; you can also pay with your credit card if you don’t have a PayPal account.

Returns

Deadline for returns

The client will have 15 days from the date they receive the order to return the purchased product.
The client shall pay the delivery costs when returning the product. Once we receive the product at our premises and check that they are in perfect condition, we will return the cost of the product to the client.
The product should be returned in the same conditions it was received, in its complete original packaging and with any accessory associated with it. You will have to include the invoice we sent you with the order and specify which items you wish to return.
Before making a return, please contact us via email to support@albertlacreu.com, notifying us that you are going to return the product/s, indicating the order number.
If you want to return the product, you should send it to the following address:
C/ Bon Succes, 67.
46511 Benifairo de les Valls. Valencia.
SPAIN.

Incorrect or damaged order

If you receive the wrong order or your order is damaged, please contact us by email within 24 hours to the following address: support@albertlacreu.com, specifying the mistake or damage and your personal details.

The colour or tones do not match

The colours or tones that appear in the images shown on the website www.albertlacreu.com are as close to the real colours as possible.
Factors such as the quality and type of monitor, its colour calibration or even the ambient lighting of a room, may make a difference when seeing said tones. In this case, www.albertlacreu.com will not be made responsible for this chromatic variation.

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